TECHNOLOGY + NURSE REVIEW CASE STUDY

Faster Reviews. Nurses Still Involved.

A nationwide law firm combined Lexmata’s medical record processing technology with experienced nurse reviewers to make complex records easier to review and use throughout litigation.

FEATURED RESULT

Reduction in In-Depth Review Time

For complex, single-event claims in this client’s combined technology and nurse review workflow.

A senior associate at a nationwide law firm was managing more than 120 matters and was already working with Lexmata’s nurse review team for merit reviews and deeper medical record analysis.

The attorney needed a more efficient way to work through complex records without losing the benefit of experienced clinical review.

Lexmata added its record processing technology to the firm’s existing nurse review workflow, giving experienced reviewers more organized, searchable records to work from before beginning deeper clinical analysis.

STEP 1

Make Records Searchable

Apply OCR to scanned medical records so text can be searched and copied.

STEP 2

Organize the Information

Identify relevant terms and arrange records by provider, document type, and event date.

STEP 3

Support Clinical Review

Give experienced nurse reviewers an organized record for deeper medical analysis.

For complex, single-event claims, the combined workflow reduced the time required for in-depth review by approximately 30–40%.

The organized records also remained useful after the review. The attorney could copy relevant information into legal documents and quickly locate supporting records during negotiations.

Litigation experts also benefited from the organized files, with the attorney reporting lower hourly expert-review costs.